I Am Stunned By This Level of Service and Can Tell You Streamlight Has Earned All of My Business!
I recently cracked the lens on my Streamlight® TLR1-HL® during a range of exercises. I don't know when it broke; the light continued to function throughout the exercise. While cleaning the pistol afterward, I noticed the cracked lens. I contacted Streamlight and asked if they could send me a replacement lens and thus avoid sending the entire light in for service. They quickly mailed me a new lens and gasket. On closer inspection, I doubted my ability to mount the new lens as securely as the original lens and as a result, lose the watertight capability. I contacted Streamlight again through a service order, explained my concern, and mailed the entire light back to them. Streamlight acknowledged receipt by email, repaired the light, and returned it with 48 hours. I am stunned by this level of service and can tell you that Streamlight has earned all of my business. Over time, I have purchased seven of their TLR® series weapon lights. All have served me well and the one instance of breakage reported above was repaired in record time without charge.
Great product. Great warranty. Exceptional service.
<p><strong>About Streamlight</strong></p><p>For more than 50 years, Streamlight, Inc., based in Eagleville, PA, has designed, manufactured, and marketed high-quality, durable flashlights designed to serve the specialized needs of professionals and consumers alike. Today the company offers a broad array of lights, lanterns, weapon light/laser sighting devices, and scene lighting solutions for professional law enforcement, military, firefighting, industrial, automotive, and outdoor applications. Streamlight is an ISO 9001:2015 certified company.</p><p>For additional information, please call 800-523-7488, visit <a href="https://www.streamlight.com" target="_blank" title="streamlight.com" data-sf-ec-immutable="" data-sf-marked="">Streamlight.com</a> or connect with us on <a href="https://www.facebook.com/streamlight" target="_blank" data-sf-ec-immutable="" data-sf-marked="">Facebook.com/Streamlight</a>; <a href="https://twitter.com/Streamlight" target="_blank" data-sf-ec-immutable="" data-sf-marked="">X.com/Streamlight</a>; <a href="https://www.instagram.com/streamlightinc/" target="_blank" data-sf-ec-immutable="" data-sf-marked="">Instagram.com/StreamlightInc</a>; <a href="https://www.linkedin.com/company/streamlight-inc./" target="_blank" data-sf-ec-immutable="" data-sf-marked="">Linkedin.com/Streamlight-Inc.</a>; and <a href="https://www.youtube.com/streamlighttv" target="_blank" data-sf-ec-immutable="" data-sf-marked="">YouTube.com/StreamlightTV</a></p>
